Web Portal
In a liberalized and competitive market, it is really important to use technologies and tools enabling an easy, spread and time-to-market communication toward customers and prospects.
Web Portals, Web Sites, Mobile Applications are the main media enabling a direct connection with customers and applicable to the complete Energy value chain (GenCo, TransCo, DisCo, and Retail) as well as to other services like Water, Waste, etc.
The deep knowledge of processes, Law regulations, and business complexity of the Utility area, gives to e-utile the capability to support the companies with a high Value Added.(Distribution Portals, Energy Sales Portals, etc.) even if it seems a generic area of pure technology market independent.
Furthermore, e-utile is able to cover the complete life cycle of the solution (generally based on Open Source platforms) following Utility in the daily evolution due to business needs or new government rules also after the project is finished and closed.
Some example of managed projects and possible reusable components are:
- Sales Portals, both for one-to-one channel (as for sales force) and for on-line services, to verify the supply state, bill payments, etc.
- Service Portals, to exchange information in real time and to enable marketing activities (campaigns, events, etc.)
- Institutional Web Sites, with information about the Company or Companies of the Group
- Intranet Portals, to share internal information efficiently and to manage human resources, also implementing retention policies
- Intercompany Portals, to connect and transfer information with external entities such as the Distribution Portals, Suppliers Portals, etc.
Web Portals implemented by e-utile with Agile/Scrum methodology are real integration platforms for rich and valuable data coming from different sources, accessible through strong authentication ad authorization policies, but with a simple user interface.
Following the usual steps of a Web project, e-utile is able to:
- Manage classical Web Agency activities, such as positioning, concept and graphical layout integrating and collaborating with Web Agency indicated from the Utility to be compliant with the current communication standard in use.
- Deliver services to users using the most interesting channels arriving to the “Mobile Portal” thanks Smartphone and tablet devices technologies
- Extend company information in a protected and role-based way optimizing the field activities and to share always updated information and/or alarms
- Integrate in an efficient and protected way the company data usually managed by ERP, CRM and similar back-end systems with the Web technologies in order to enable new business strategies.
e-utile is the IT partner also for vertical application related to Web and Mobility technology.
